FAQ’s

What is the capacity of Seven Steps Up Live Music & Event Venue for concerts?
The maximum capacity for Pin Drop Concerts is 122. All seats are reserved and no standing room seats are available. The maximum capacity of SRO (Standing Room Only) is 160 and no reserved seating is available.

What is the difference between Pin Drop Concerts and SRO?
The major difference between the two types of concerts is that during the Pin Drop Concerts we ask that you refrain from talking while the artist(s) are performing. The acoustics of Seven Steps Up are incredible and a conversation can be heard throughout the room. If you are disruptive, loud or bothering other patrons, we will ask you to be quiet. We reserve the right to ask you to leave. All seats are reserved for Pin Drop Concerts and doors open 30 minutes before the concert. Tickets start at $18. Tables generally are $10 more per seat. Tables have a linen and include unlimited pub mix and m&m’s.The ticket price is the ticket price and no additional service fees are collected.  These shows sometime sell-out in advance and tickets cannot be guaranteed at the door.  Check the website for availability up until 6:00pm the night of the concert or call 231-557-4760.

For the SRO concerts, the no-talking policy is not enforced. We hope that you will respect the musicians and fully enjoy the concerts, but we expect that the music will be of sufficient volume to be heard over any talking in the room.  There is limited seating available on a first come, first serve. A limited number of advance tickets will be available on-line and some tickets will always be available at the door on a first come, first serve basis.

What type of food is available?
Seven Steps Up does not serve food at this time. Some pub mix & candy is available for purchase. There may be other options available from time to time.

Is parking available?
Yes, and it’s free! Parking is available just outside the venue in the public parking lot adjacent to the venue and in a number of parking lots just across the street and within 1-3 blocks.

Do you recommend any restaurants or lodging in the area?
The Holiday Inn – Grand Haven/Spring Lake is about 1 mile west of the venue. This full-service hotel often offers a special rate for concerts by mentioning that you are attending a Pin Drop Concert. You must show your tickets upon check-in to get the rate. Call 1-888-407-6675 for reservations and more info.

Click HERE for a listing of restaurants and any special deals for the night of the concert.